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Customer Support Strategist

Red Post Realty is hiring our first Customer Support Strategist! This role is responsible handling customer inquiries, providing a supreme first level of contact, and boosting office productivity. Our CSS will ensure that proper contact is made on all inquiries in an attempt to uncover the basic needs of our customers and pair them with the best agent for their home buying or selling needs. A typical day for our CSS may involve the following responsibilities: answering incoming phone calls, making outbound phone calls, data entry, setting appointments between customers and agents, database maintenance including record updates and follow up, website navigation and creation of new subscribers when appropriate.

The ideal candidate will come to us with 2+ years of professional experience and a strong background in lead generation, phone sales, customer service, or another similar specialty.

This is a full time salary position. To apply, please send a copy of your resume to [email protected]

Red Post Realtors®

Red Post Realty wants to hire and train a select group of motivated Real Estate Agents. If you are interested in building a career in real estate or you want to take your existing career to the next level, there is no better place to start than here!

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